TESTIMONIALS

WHAT PEOPLE HAVE TO SAY ABOUT COASTAL ENERGY

A week ago a Fujitsu heat pump was installed in our home. So far the air conditioning unit functions well. Hopefully the heating unit will have a chance to show its similar effect but not for a while yet. We both want to express our satisfaction with the crew who did the work. They were on time, efficient, friendly and answered our questions willingly. The electricians were also very professional. We have no hesitation recommending Coastal Energy and their crew to any future customers. Thanks again. – Patt & Bill Carr

We had Coastal Energy install a new heat pump to replace our old heat pump and oil furnace system. Our energy costs are way down and comfort is way up! We couldn’t be happier with our heat pump system and the job done by the Coastal Energy team. Also, Just a short note to thank you for the very quick response to our hot water tank problem. We have found this to be delightfully typical of your company. Thanks again Paul and Corey! – Roy and Bernice Schofield Nanoose Bay, BC

This Spring we decided to install air-conditioning in our restaurant and called three companies, one being Coastal Energy. Paul’s professionalism in explaining what was required to meet the comfort level we were looking was very important to us. He also took the time to describe in detail the installation process and how he would be able to work without disrupting our busy restaurant. This made Coastal Energy stand out from the rest and sold us. Everything was done as he said it would, right down to the clean up afterwards. The customer service did not end there. Paul has follow up in person or by phone to insure we are happy with our decision to go with Coastal Energy. I would not hesitate recommending Paul and his company to take care of your heating or air-conditioning needs. – Wes Strickland Delicados Restaurants

We are extremely happy with the electric furnace and the excellent service Coastal Energy provided both before purchase of the furnace and during installation. I found the whole process to be easy and pain free. We love the fact that it’s more of a continuous and stable heat source and generally quieter than the old oil furnace – it just magically seems to heat up the house! At the end of the day, the furnace you recommended was the right choice for our budget, heating needs and would highly recommend Coastal Energy to anyone looking to improve or replace their heating system! – Chris Sholberg Nanaimo, BC

Last fall Paul and his team installed a Newmac wood/oil combination furnace in my home and I am delighted with the results. My new furnace is easy to use, quiet and extremely efficient. I love it ! There were many extra challenges involved in working in my older home and everything was handled professionally, politely and promptly. Paul carefully explained the entire process— from selecting the correct model right through to making sure I was comfortable with the controls. Paul and his team are dedicated to providing a high level of service and follow-up support to their customers. I highly recommend Coastal Energy for anyone’s heating needs. Thank you, Paul ! – Margaret Sloat Nanoose Bay, BC

Wonderful customer service from Paul and his staff. They installed my Fujitsu ductless heat pump within 2 weeks of calling them. Cory, the installation expert was friendly and very immaculate with install and clean-up. Today, in the mail, I received a beautiful thank you note, a rarity these days. Highly recommend Coastal Energy. A+ – Anne Bright Nanaimo, BC

We don’t do this very often , but wanted to thank you for such an outstanding, professional install on our Fujitsu heat pump. Our installers J and his partner were very professional, polite, and caring. They worked non stop from 9am to 6pm. After a long hard day, J even insisted on cleaning up dust left behind from install. We had another company install a heat pump for us at our old address and we can truly say there is no comparison to Coastal Energy professional and customer service. – Karen & Dennis Despres

We are beyond happy with the service from coastal energy. They were professional, knowledgeable, and efficient with their work. Since they consulted on our home and upgraded our system to be more energy efficient, our bills have gone down by 75%. I would recommend this company to anyone who wants a great job done! – Kirsten Schuld, Nanaimo, BC

We had a Fujitsu ductless heat pump installed in August and just wanted to tell you how happy we are with it. It heats our main living area beautifully, and we have turned off all our baseboard heaters except for the master bath at the other end of our house.The cooling function is wonderful as well. Thanks to Devin, Jimmy, Mark and Eric for a great installation and thanks to Paul for his wealth of information in helping us make our choice. – Carole McCulloch, Parksville, BC

We had our Heat pump put in and everything was PERFECT! All questions were fully explained by their knowledgeable technicians. If you need a Heat pump and want it perfect, call Coastal Energy! – Doug Johnson and Mary Barker, Lantzville, BC

We are very happy with our new heat pump installed by Coastal Energy. Everyone involved in the process was polite and dependable, and the cost was exactly what was quoted even though the reality of working in our 100-year-old home was a little challenging. We couldn’t have asked for a better experience and highly recommend Coastal Energy to anyone thinking about updating their home. – Tom and Janice Brantner, Nanaimo, BC

Just wanted to say thanks again for all your help with our new heat pump system for the house and upgrading the heating for my shop. Both systems are great and the heat pump works perfectly, I still can’t get over how quiet it is outside. We had a family BBQ with everyone outside and I noticed how no one even realized when the compressor came on. I was very happy with the different options you gave me and how much time you spent matching the heat-pump to the size of our house. Seeing how comfortable it is for my family inside both summer and winter, you were obviously bang on with your estimation. I think the most comforting thing about having you as our specialist is how available you have been when I’ve had any questions, that kind of ongoing support is really important to us. Thanks again Paul! – Clayton Hartley Nanaimo, BC

Coastal Energy installed a ductless heat pump at our home this summer and we could not be happier. From the very beginning when Paul came out to give us a quote, which was very competitive, to the unit being installed, everything went extremely well. There were no delays, the workman ship was excellent and the unit operates exactly as promised. We highly recommend Coastal Energy to anyone who is looking to have this type of work done. – Derek and Mary Casselman Nanaimo, BC

I’m so happy that we decided on Coastal Energy! Since we’ve had the new heat pump installed we haven’t made it to Tier 2 on our hydro bill — our hydro bill is less than half of what it was. Everything is going really well and we easily expect to recoup the cost over the heat pumps lifetime. Plus, the system is really easy to operate, I love it! Your team is very dedicated right from the sales process to the final installation. You can definitely use my name as a reference to any of your customers at any time. Thanks Coastal Energy! – Carol Loudon Nanaimo, BC

I just wanted to say thank you to you and your crew for the great work on our new heat pump and furnace. We were really impressed with the professionalism and follow-up service that your company provided. We feel that you went above and beyond by responding to our questions and concerns as soon as they came up. We are really happy with the new heating system, and it works far better than we would have expected. Our heating bill is less than half of what it was before. We were also really grateful for your thoughtful insights into heating options and implementation that could work for our older house. We feel that we got the best value for our money, and we are really happy that we chose Coastal Energy. Thanks again! – Louise and Guy Massey, Nanaimo, BC

Fast and Professional!! 5 star plus rating!!!! – Adam MacRae, Nanaimo, BC

Coastal Energy is a great company to work with. Paul and his staff really care about the work they do and about doing the job right!! His installer Cory, did an amazing job and was courteous, professional and genuine. His attention to detail even amazed my father in law; who does not praise easily. I would highly recommend this company and rate them with an A++. Thanks to the whole team!! you too Becky 🙂 – Suzanne Groleau Nanaimo, BC

Amazing job on the install of my heat pump, great service. – Terry Shilton, Nanaimo, BC